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Using the LennoxPros.com Cart

Learn to navigate the new cart.

Now Available!


  1. Access Saved Carts
  2. See Availability and Shipping for Line Items
  3. Add new shipping address for a line item
  4. Update shipping for your entire order
  5. Pick Up in Store
  6. Checkout
  7. Order Status

1. Access Saved Carts from the Active Shopping Cart

Use the “Saved Carts” area to save stocking lists for easy re-ordering or to share carts with other members of your team. To access, just click on the “View Saved Carts” link.

Access saved carts from the Active Shopping Cart area

2. View Availability and Shipping for Line Items

Within the cart, each line item displays availability for shipping and for pick up. Select the “Shipping” or “Pick Up” radio buttons to view the availability in your area.

View Availability and Shipping for Line Items

If you select shipping, you can select from multiple shipping methods. Availability will change accordingly.

View Availability and Shipping for Line Items

If you would like to make more changes to the delivery date, shipping method, shipping address and line item PO, click on the "Edit Details" link. When you're done making changes, click "Done."

View Availability and Shipping for Line Items
View Availability and Shipping for Line Items

3. Add a new shipping address for the line item

Did you know you can set different shipping addresses or pick up locations for each line item?

If you want to set a new shipping address for a line item in your cart, simply click the “Add New +” link.

If no line item address is selected, the item defaults to the order level shipping address.

To update pick up details, select the “Pick Up in Store” option then choose your store to view availability.

Add a new shipping address for the line item

Click on “Choose a Store” to select your store. Enter the zip code and radius and click “Go” to find availability at stores in the area.

Add a new shipping address for the line item

Click “Select” to choose your store. Click “Done” once you have made your selections. The line item will be updated with your choices.

Add a new shipping address for the line item

4. To update shipping for your entire order, select “Update Shipping/Pick Up for all Line Items.”

To update shipping for your entire order, select Update Shipping/Pick Up for all Line Items.

Choose the Shipping or Pick up options.

Shipping:

  • Standard Shipping
  • Second Day
  • Next Day Air
  • Weekend Delivery and Next Day 8 a.m.

Select your shipping address. Did you know you can add a new shipping address for the entire order, by selecting “Add New+”?

To update shipping for your entire order, select Update Shipping/Pick Up for all Line Items.

5. Pick Up in Store.

Enter your Zip/Postal code.

Adjust radius as needed.

To choose Pick Up in Store, enter your zip/postal code and select radius.

Select your store. Once you have made your selection, click “Done.”

6. Checkout

Once you are ready to Checkout, add the PO number and click “Proceed to Checkout.”

Don’t have a credit application signed with Lennox? No Problem! You can order using your credit card.

Checkout

Once you’ve selected the Payment method, click “Review Order.”

If desired, enter “Shipping Instructions” or “Notes for Customer Service.”

You can also edit the payment method, shipping and order information from the “Checkout screen.” Editing line items will take you back to the “Cart” page.

Checkout
Checkout

7. Order Status

You can review your order anytime by going to My Account -> My Orders-> Order Status. Unable to view Order Status? Contact the LennoxPros Admin for your company to update your account permissions, or call 1-877-570-0123.

Order Status
Order Status
Order Status

That’s it. You are now a LennoxPros.com Shopping Pro.

Go Shopping

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